An Ops Audit is a structured diagnostic of your agency. It's designed to surface the real reason something isn't working and tell you the three changes that will fix it.
We look across all three functions of your business because the right answer almost never lives in just one.
1. Growth. How leads come in, how they convert, how the business is actually growing.
2. Operations. How the business runs day-to-day, where your time is going, how the team works together.
3. Delivery. How client work gets done, from kickoff to wrap.
The team's underperforming because the delivery model is unclear. Leads aren't closing because the offer doesn't match what the agency can actually deliver...
We pull the threads, find where the root causes are, and recommend changes that account for the whole system, not just the symptom.
You're running a creative agency somewhere between $400K and $3M in revenue. The work is good. The clients are happy-ish. But the back end? Something's off, and you can feel it.
Maybe the team's underperforming and you can't pin down why. Maybe leads aren't closing the way they used to. Maybe retention's slipping. Maybe you keep going looking for one thing and finding five smaller ones instead.
That's the moment an Ops Audit is built for. You bring us the symptom. We find the cause.
We run audits the same way regardless of tier. The depth changes, the logic doesn't. Here's what to expect:
1. You tell us what's going on. Trail Check starts with an async questionnaire you fill out on your own time. Core and Full Terrain start with a live strategy session. Either way, this is where we get the real picture.
2. We get under the hood. For Trail Check, we work from your intake and any context you upload. For Core and Full Terrain, we run workshopping sessions, talk to your team, sit in on meetings, and review the systems you're running on. The deeper the tier, the deeper we go.
3. We find the cause, not just the symptom. Most audits stop at "your project management is broken." We keep going until we know why it's broken, what it's connected to, and what's keeping the symptom alive.
4. You get your Audit Report. Changes ranked by impact with a 90-day implementation plan for each. Linked resources so you can complete it on your own. Plus a video walkthrough so you hear it in our words, not just read it on a page.
5. We tell you what's next, honestly. If a recommendation needs help we can offer, we'll say so. If it doesn't, we'll say that too.
Three audits, same diagnostic logic. Pick the depth that fits where you are.
A real diagnostic in your inbox in 7 business days. Buy it, fill out the questionnaire, get your report. Built for founders who want answers without a multi-week engagement.
One-time · 7 business days
7 business days from intake to delivery
A live, two-week audit with workshopping sessions and direct team input. Same Three Functions framework, more hands-on.
Or 3 payments of $900
A live audit starts with a discovery call.
A live, month-long audit that explores every corner of your business. For founders who want the most thorough read possible.
Or 2 payments of $3,900
A live audit starts with a discovery call.
I came from music education. Taught composition, electronic music, digital literacy. But "music teacher" was never the full picture.
I was running programs, leading teams across the building, collaborating on audits and school improvement plans, handling the website, running social. I just didn't have a word for what any of that was.
Then I left teaching, accidentally started a content marketing agency, and hated it. 🤪
But my clients were patient enough to let me follow my curiosity inside their businesses. They invited me into leadership conversations. Gave me space to experiment.
Turns out I'd been running their operations the WHOLE. TIME. I just finally had language for it.
Now I run Mynt Collective, where I help accidental CEOs of creative agencies go from being the Chief Everything Officer to having an ops team run the day-to-day, so they can lead on their own terms.
💚 The long game? Mynt will fund scholarships and donate to arts programs.
I've always wanted my work to be a way of giving back to the arts. I'm still doing that, just supporting creatives at a different stage of life. As business owners instead of students.
Three changes that solve the thing keeping you up at night.